Tenants
Guide for Tenants
Property Search
On contact we will complete a questionnaire with your details and with details of the type of accommodation you require.
We will then search our electronic database and arrange suitable properties for you to view. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. We regret that we cannot assist DSS claimants unless they have a guarantor. Our tenancies are granted for a minimum term of 6 months.
Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you be accompanied by a member of staff, who can give advice and answer any questions you may have.
Reserving the property
Once you have decided on a property, you will need to reserve it by paying a ‘holding deposit’, usually equivalent to one week’s rent. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.
References
As a minimum we will require satisfactory references from your employer and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.
Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.
Deposit
A tenancy deposit is usually required prior to occupation. This is normally equal to one month’s rent, but may be more e.g. equal to 6 weeks rent. This deposit will be held by the TDS custodian scheme provider DPS.